Below is SeaNXT America's warranty policy and procedures. Should you have any issues with your purchase from us, or need assistance with handling warranty, repairs, or replacements, please do not hesitate to CONTACT US.
SEANXT UNDERWATER SCOOTER WARRANTIES
The product warranty for SeaNXT Underwater Scooters is valid for a period of TWO (2) Years from date of purchase.
Any modification, usage outside the intended scope, or damage caused by improper operation not in accordance with the manual will void your warranty and will not be under the scope of the below terms.
SEANXT'S WARRANTY IS SUBJECT TO THE FOLLOWING LIMITATIONS
SeaNXT's warranty covers serious malfunctions related to materials or manufacturing defects.
During the warranty period, SeaNXT will repair the product at no additional cost (excluding transportation) if the following conditions are met:
- The product and the charging station were used in accordance with the instructions in the product's user manual.
- Unauthorized users or third parties have not attempted to perform repairs on the product.
Examples of breakdowns not covered by warranty:
- Damage linked to use in sand or stones.
- Damage caused by lightning.
- Damage caused by improper storage, improper maintenance or improper handling of the battery.
- Damage caused by the use of a non-original battery.
- Damage caused by the use of spare parts, chargers and accessories other than original ones.
- Damage caused by unauthorized changes or modifications to the product or its power supply.
- All apparent or internal damage from impacts or broken parts.
- Damage linked to overvoltage or non-compliant or unsuitable electrical installations. If an error occurs with your product, contact customer service for further instructions. Keep the purchase invoice and product serial number handy when contacting customer service. The product must have been registered on the sea-nxt.com website in order to receive more efficient support.
WARNING: Any modifications or transformations higher than that indicated by the manufacturer could result in serious risks for the user and will void the warranty.